Refund policy

Return and Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@faithtalkapparel.com. Please note that returns will need to be sent to the following address:

15900 W 10 Mile Rd, Suite 211
Southfield, MI 48075, United States

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at info@faithtalkapparel.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom or personalized products, and personal care items. We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have questions about a specific item's eligibility, please get in touch.

Sale items and gift cards are not eligible for return.

Exchanges

The fastest way to get the item you want is to return the one you have, and once your return is accepted, place a separate order for the new item.

European Union 10-Day Cooling-Off Period

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 10 days for any reason, without justification. As above, the item must be unworn or unused, with tags, and in its original packaging, along with your receipt or proof of purchase.

Refunds

Once we've received and inspected your return, we'll notify you whether your refund has been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to post the refund.

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at info@faithtalkapparel.com.

Thank you for shopping at Faith Talk Apparel.